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Husneara Ali
Husneara Ali
This role is based at our West Midlands Parts hub: ( Bromford Gate, DC5 Prologis Park, Bromford Ln, Birmingham B24 8DW)
Stellantis &You is part of Stellantis, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us
. This is a great opportunity for you to become a key member of our Distrigo Parts te
amIn this role you wi
ll Meet all order deadlines, as directed by Line Mana
gerWorking Collaboratively with the other departments of the hub, ensuring the customers needs are
metBecome an expert in our OE & Aftermarket products offerings to our custome
rs.Good communication skills and telephone manner with the ability to sell and upsell produ
ctsEnsure accuracy of invoicing and estimati
ng.Build relationships with customers aiming to win sales, improve margins and have a excellent customer serv
iceEnsure all call are handled in a timely mann
er.Participate in promotions and campai
gnsUtilise relevant business data to understand the opportunities across all customer types and produc
ts.Be aware of current business processes and suggest improvements to increase efficiency and servi
ce.Support the development and implementation of strategies to improve profitability and efficien
cy.Provide technical & logistical assistance as well as handling all customer reque
stsThe benefits a
re: A Company car scheme - up to two vehi
clesUp to 7 % Employer Pension Contribu
tionAnnual holiday - 22 days increasing to 26 with continued service, plus bank holid
ays*Shopping discounts - through our Rewards
AppBasic Salary - £26
,750 Let’s work tog
ether The successful candidate will have previous experience selling vehicle parts Have experience building relationships with independent garages and franchised dealerships Be able to work within a vibrant parts environment and be a proven target b
eater. So we’re ideally looking for an automotive parts advisor with a minimum of 1 year experience within a similar role within the Stellantis or different automobile network. (Must be in Parts distribution or Automotive Logistics) or satisfy an assessment defined by the supplier which is supervised by the Academy. You will have demonstrable parts experience along with computer skills, including experience of operating database packages, email and internet. Working in this critical customer facing role, our Parts Advisors are key to our National Parts Hubs. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to disa
ppoint! Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Silver Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment
process.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Customer Service
Industries
Motor Vehicle Manufacturing
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