When printing U.S. Postal Service® international shipping labels on eBay, here are a few answers to commonly asked questions.
If you inspect the first label that printed, it contains both your postage paid shipping label and customs form all in one. In the upper right corner is the postage area showing your paid postage amount. This first form with postage included should be the top form on the package and show through the clear envelope. It is titled "Customers Declaration" in the lower right corner of the form.
The 2976 version of the online shipping label is larger than the smaller green customs forms to allow for postage, mailing information and customs information on one copy.
Each of the different U.S. Postal Service® international services print different forms and have multiple copies. In all cases however, you should keep the copy labeled "Senders Copy" on the lower right of the form. The remaining forms should be placed in the clear plastic adhesive backed pouch, PS Form 2976-E.
Express Mail International®
| • | If using Carrier Pickup, place four copies of the shipping labels in the PS Form 2976-E envelope, and retain the sender's copy. |
| • | Place copies 1-4 in PS Form 2976-E (adhesive envelope), retain copy 5, Senders Copy. If you choose to purchase special services at the post office, place all five copies of the shipping labels in PS Form 2976-E. The post office sales and service associate will complete the rest of the label, retain a copy, and give you the sender's copy. |
Priority Mail International®
| • | Place two copies of the shipping labels in PS Form 2976-E, and retain the sender's copy. |
| • | Place Customs Declaration and post office copy in PS Form 2976-E (adhesive envelope), retain the sender's copy. |
You may not tape the international labels and/or customs forms to your package. They must be placed in a clear adhesive pouch/envelope to allow easy inspection by various carriers and customs officials.
It is required that you use a U.S. Postal Service supplied envelope for PS Form 2976-E, which can be obtained at your local post office or online for free.
International items may not be placed in a U.S. Postal Service collection box. You must hand them to a U.S. Postal Service employee in a post office or to your carrier at the time of mail delivery, or schedule a carrier pickup online at www.usps.com/pickup.
No, this option is not available. The shipping cost must be displayed on international shipping labels, because it is required by customs. Items that do not display the shipping cost may be returned by customs.
To obtain more detailed information and help please visit the PayPal shipping help section here.
For more general information on buying and selling internationally on eBay, visit the Global Trade resource center.
